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How Do Consumers Find Out About New Products?

Consumers’ top purchase influencers are also their top sources of new product awareness, according to results from a recent Nielsen report [download page]. The study, based on a survey of 30,000...

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Top 10 Marketing Charts of the Month – June 2015

This month’s quick-hit set of top charts includes the following topics: TV viewing among youth; global media consumption trends; newspaper advertising and circulation; US advertising media outlook;...

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Top 10 Multi-Platform Social Networking Websites & Forums – June 2015

Note: The Experian Marketing Services data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise...

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Top 10 Multi-Platform Multimedia Websites – June 2015

Note: The Experian Marketing Services data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise...

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Top 10 Multi-Platform Mobile-Phone Entertainment Websites – June 2015

Note: The Experian Marketing Services data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise...

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Top 10 Multi-Platform TV Websites – June 2015

Note: The Experian Marketing Services data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise...

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Top 10 Multi-Platform Print Media Websites – June 2015

Note: The Experian Marketing Services data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise...

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US Companies With the Best and Worst Web Experience Ratings in 2015

Source: Temkin Group Notes: USAA’s banking business earns the top spot for the second consecutive year in the Temkin Group’s Web Experience Ratings, which measures consumers’ net satisfaction ratings...

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Brands’ Influencer Engagement Use Cases

Source: Augure [download page] Notes: Brands are most likely to work with influencers to promote their content (67%), though product launches and content creation (59% each) are also popular use cases,...

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Top 10 Multi-Platform Broadcast Media Websites – June 2015

Note: The Experian Marketing Services data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise...

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Top 10 Multi-Platform Real Estate Websites – June 2015

Note: The Experian Marketing Services data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise...

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Top 10 Multi-Platform Travel Websites – June 2015

Note: The Experian Marketing Services data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise...

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Top 10 Multi-Platform Health & Medical Information Websites – June 2015

Note: The Experian Marketing Services data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise...

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Direct Mail A Top Purchase Influencer For Baby Boomers

Various recent reports have urged marketers to place more focus on Baby Boomers, who are sometimes neglected in favor of the Millennial generation. For example, a recent Forrester Research report noted...

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Which Digital Tools Impact Online Shoppers?

Retailer sites, printable coupons, and retailer emails are the most commonly used digital tools by online shoppers, though they’re not the ones wielding the greatest impact on shoppers’ journeys,...

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Consumers’ Use of Social Media for Customer Service

Source: Parature [download page] Notes: One-third of US adults (18+) report having ever used social media to ask a customer service question, and 83% say they received an answer the last time they did...

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US Facebook Advertising Benchmarks, by Industry, in Q1 2015

Source: Salesforce Marketing Cloud [pdf] Notes: Facebook advertising CPMs were highest for the telecommunications ($9.40) industry and lowest for the gaming ($2.76) vertical in Q1, according to data...

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Top 10 US – and Global – Market Research Organizations

Sources: American Marketing Association [pdf] (US list); RFL Communications (global list, via Research Live [pdf]) Notes: Nielsen and Kantar are the top market research organizations both in the US and...

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How Often Do US Smartphone Owners Check Their Devices?

Source: Gallup Notes: Roughly half (52%) of US smartphone owners say they check their phone a few times an hour (41%) or every few minutes (11%), according to recently-released survey results from...

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TV Content Streaming Growing; Pay-TV Adoption Relatively Steady

Digital streaming now represents an estimated one-quarter of time spent watching TV, says GfK MRI in recently-released data, closing the gap with live TV, which occupies a leading 39% of all time spent...

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